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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Microsoftt Dynamics CRM and Social Media’

10 Social Listening Experts Discuss WOW Service in a Social Intelligence Guide for Customer Service

Anyone can say they offer 24/7 support and plenty of customer service representatives to take calls. From sales to troubleshooting, offering customer service is easy.  What is not so easy is actually anticipating what customers might need, reaching out to them through the best channels and at the right times. In the age of social […]

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