Solutions are a foundation of developing on the Power Platform. Put simply, solutions are how you move customizations/changes in your environment from point A to point B. Before I dive in …
Posts Tagged ‘microsoft’
Improve Customer Service with Dynamics Omnichannel
Microsoft Dynamics Omnichannel for Customer Service is an extension of Dynamics Customer Service that enables unified communication between your Agents and your customers. With Omnichannel, employees get a single platform that …
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Power Apps: Creating Custom Pages in Model-Driven Apps
A fairly new feature in Power Apps is the ability to create customer pages in model-driven apps. Now you can leverage canvas app elements and the fluid language on a …
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Microsoft and its Cornucopia of Products: How Power Tools are Transforming Business
“You join here, not to be cool, but to make others cool.” – Satya Nadella, CEO Microsoft Would you think that “Making others cool” should be the new tagline …
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Microsoft Dynamics 365 Online Storage
Storage Add-On for Dynamics 365 Microsoft Dynamics 365 provides your business with Database, File, and Log storage right out of the box. But, as you continue …
Tech Insider Update Delivers the Latest in Microsoft Dynamics 365 CRM Enhancements
The Q2 2021 Tech Insider Update hosted by JourneyTEAM previewed the latest and up-and-coming enhancements to Microsoft products including Microsoft Dynamics 365 CRM platform. Delivered in a rapid-fire format, JourneyTEAM …
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Tech Insider Update Highlights Latest Enhancements to Microsoft Dynamics 365 to Support CRM Activity
Recently, JourneyTEAM hosted the Tech Insider Update for Q1 to preview the latest enhancements and changes to the Microsoft Suite. Many of the updates are to Microsoft Dynamics 365 applications, …
What You Need to do in Response to the Microsoft On-Prem Exchange Hack
If you haven’t been paying attention to the news recently, we’ll catch you up. Recently, Microsoft fell victim to a Chinese-based group of hackers (they’re calling them Hafnium) who have …
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How Microsoft Azure DevOps and Dynamics 365 CRM Work Together to Improve Service Responsiveness
An upset customer calls. My system is down! This feature doesn’t work! While many issues are open and closed cases (or are the result of user error), there may be …
Microsoft's Focus to Beat Salesforce
Microsoft's Focus to Beat Salesforce Microsoft and Salesforce have always had an intense competition. In an attempt to gain the majority of the market in Customer Relationship Management software (CRM), Microsoft …
