Improve Customer Service with Dynamics Omnichannel
Microsoft Dynamics Omnichannel for Customer Service is an extension of Dynamics Customer Service that enables unified communication between your Agents and your customers. With Omnichannel, employees get a single platform that …
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Microsoft Dynamics 365 + Microsoft Teams - Innovation and Collaboration hand in hand
In today’s age, connecting people is the need of the hour. Whether it be for business organizations or educational institutes, or any other vertical, collaboration is a must. And Microsoft …
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Enhanced Microsoft Teams Collaboration
JourneyTEAM developers discuss the latest collaboration capabilities currently in preview in Microsoft Teams in a recent learning forum. As part of their continuing efforts to improve the power and efficiency …
JourneyTEAM's Tech Insider Update Webinar May 17th, 2022
This elite and FREE insider event is a showcase of the latest and greatest updates in Microsoft Technology. This fast-paced rundown with our experts covers updates in ERP, CRM, Azure, …
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Great Microsoft CRM video and our New Cloud Upgrade website
The arrival of spring seems especially welcomed this year as we all look forward to brighter days ahead. Our CRM Cloud Upgrade team is excited to share the following Microsoft …
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Infographic Shows The Excitement Around Microsoft Dynamics 365 + Microsoft Teams
At Microsoft’s recent Inspire event, there was a lot of excitement around Microsoft Teams. “Collaboration” was a common theme throughout a lot of the presentation, and all signs point back …
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Webinars Leads Teams Features
Microsoft is continually improving Teams – in their continual battle to beat Zoom in the video conferencing space. Previously, Microsoft enabled users to utilize Teams for webinars using “Live Events. …
Microsoft Teams Pro Adds Advanced Webinar Capabilities
Microsoft Teams is About To Get EVEN Better! Microsoft is adding new meeting and webinar capabilities to its Teams collaboration tool. Microsoft Teams Pro will include webinar registration and reporting functionalities which will allow organizers …
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2021 Dynamics 365 Release Wave 1 Highlights
The release plan for the 2021 Dynamics 365 release wave 1 brings many new innovations to empower you to transform your business. The release describes all the new features that …
Managing and Marketing Teams Live Events - Part 1
What are Microsoft Teams Live Events? So, you've likely used Microsoft Teams for chat, messages, and meetings, but did you also know that you can also host webinars in Teams? …
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