Microsoft Dynamics 365 provides a lot of insight into where Microsoft has been, as well as where it is going with both its ERP and CRM lines. A single business platform and […]
Your customer relationships are a vital part of your business success. Keeping track of customer details is an important part of providing long-term (and loyal) customers with what they want, when […]
You’ve figured out that some of the issues your organization is facing could be solved by a CRM solution and you know that CRM delivers a high ROI. You may […]
With the upcoming release of Dynamics CRM 2011 (formerly known as CRM 5), there has been a significant redesign of the Outlook client so that it now operates as a native Outlook application, rather than an Outlook add-in as it has in the past. Microsoft Outlook client Program Manager, Tripp Parker, offers some explanation and demo of the new Outlook client for CRM 2011 in this video.
