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The Connector for Microsoft Dynamics, which has been available for about two years, provides integration between Microsoft Dynamics CRM and Microsoft Dynamics GP (previously Great Plains), as well as NAV and AX. The Connector is to be able to pull information between the transactional world of GP and CRM’s customer-centric records. Earlier this month Microsoft …

New Productivity Pack for Dynamics GP to Dynamics CRM Connector Read More »

Big data has clearly become a big topic in the last year. Interestingly some of those same techniques and approaches cross over nicely to the CRM realm. Take visualization of data. With so many dataset possibilities both within Microsoft Dynamics, as well as importable data in your own organization, finding data is not the issue …

More Visualization Possibilities with Microsoft Dynamics CRM Read More »

In setting up a Microsoft Dynamics CRM project, data quality can take a backseat to other business concerns. That is pretty understandable in most get-it-done-yesterday sales environments. But Microsoft CRM makes one data quality issue,  data duplication detection so easy to implement you’ll probably want to do this sooner rather than later. Duplicate account, prospect or …

Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection Read More »

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