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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Microsoft Dynamics XRM’

Microsoft Dynamics CRM – Beyond Managing Customer Relationships

Customer Relationship Management, or “CRM”, started out primarily as an organized way to manage your contacts.  It was a concept long before a toolset, that later evolved into robust applications to help manage customer relationships and provide support for the Sales, Marketing, and Customer Service functions.  Microsoft Dynamics CRM is a sophisticated and powerful tool […]

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With Microsoft Dynamics CRM, Seeing is Believing!

Sometimes the hardest part of getting a CRM project off the ground is simply convincing executives and users what CRM can do.  Products like Microsoft Dynamics CRM are designed to be a platform and tailored to fit the unique needs of an organization.  That means it is sometimes difficult for people to conceptualize exactly how CRM […]

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Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

Understanding the need for your Sales and Marketing teams to be aligned requires the ability to look at your organization with a critical eye and acknowledge the fact that there are flaws in your structure. Accepting that your Sales and Marketings teams are not aligned opens you to correcting the problem and better enables your teams to identify any potential for lost revenue.

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Portable Solutions in Microsoft Dynamics CRM

One of the great things about CRM is how easy it is to develop a solution for one customer, and then take this solution and deploy it for another customer in a similar line of business.

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Microsoft’s Dedication to Partners an Essential Part of Dynamics CRM 2011 Success

It is important that our customers know and understand the level of support Microsoft is providing to the Dynamics CRM partner community.

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Learn How to Create Your Own Dashboards in Microsoft Dynamics CRM 2011!

In previous versions of Microsoft Dynamics CRM, dashboards have been made possible through the creation of custom SRS reports made accessible straight from the Main Form's Navigation bar. We could even tailor things with a little bit of javascript so that only certain sets of eyes could view the metrics, making it a handy tool […]

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Track Documents and Productivity with Microsoft CRM

Many businesses today have utilized Microsoft CRM’s feature rich automated workflows to track sales and customer service. But what about businesses that do not have a sales force? Can Microsoft CRM help these businesses? The answer is yes. An example of this is a client of ours. They are an accounting firm that had difficulty […]

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Microsoft Dynamics CRM Provides Organizations With “End to End” Business Solutions

CRM systems historically managed all aspects of the sales process - from the time a company is identified as a prospect, through their first order with your organization.  CRM systems effectively managed everything related to the sales process for an organization in one central place. Microsoft Dynamics changed all that with their CRM system, Microsoft Dynamics CRM.  […]

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Microsoft Dynamics Helps Agency Manage Application Process

Yes you know CRM systems for sales and marketing functions but Microsoft Dynamics CRM is being implemented throughout organizations in many non-traditional functions. In one case, a New Jersey government agency implemented Microsoft Dynamics™ CRM to manage its application management process.  The agency runs a financial assistance program for New Jersey families whose children have an illness or […]

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Microsoft Dynamics CRM 2011 Online – What’s Happening in the UK

Microsoft Dynamics CRM Online will be available in the UK in January 2011. This is the first time the cloud-based version of the product has been available in the UK direct from Microsoft. It will also be the latest version, Microsoft Dynamics CRM 2011, and will mark the point that the product is officially taken out of the beta stage.

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