Microsoft Dynamics CRM Excels with Higher Education
As a Microsoft Dynamics CRM Consultant, I get to work with a lot of great businesses and see a lot of flexibility in their use and application of Microsoft Dynamics CRM 2011. My most recent example is with an educational institution. A lot of the CRM implementations that I work on focus on the sales …
Microsoft Dynamics CRM Excels with Higher Education Read More »
How to Achieve High Goals with a Rapid Deployment Microsoft Dynamics CRM or xRM
Our Detroit Tigers had a great game for their opening day, beating out the Red Sox 3-2. It was a beautiful day to be at the ballpark and witness our top players in action. An amazing catch by Miguel Cabrera got the crowd roaring. And that roar increased to a high when Austin Jackson sealed …
How to Achieve High Goals with a Rapid Deployment Microsoft Dynamics CRM or xRM Read More »
xRM: Extending the Scope of Microsoft Dynamics CRM
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let’s now take a look …
xRM: Extending the Scope of Microsoft Dynamics CRM Read More »
RSM Showcases Accelerators for Microsoft Dynamics™ CRM at Convergence
RSM has been implementing Microsoft Dynamics™ CRM solutions since the release of version 1.0. Our consultants average 15+ years experience and with this experience, we have developed accelerators for the Microsoft Dynamics™ CRM solutions. SmartStart for Microsoft Dynamics™ CRM is designed to quickly achieve best practices and meet your sales force automation objectives. The program …
RSM Showcases Accelerators for Microsoft Dynamics™ CRM at Convergence Read More »
CRM for Associations: A New Era in Member Engagement and Revenue Generation
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations” solution to centralize their marketing, lead, opportunity, and service management …
CRM for Associations: A New Era in Member Engagement and Revenue Generation Read More »
FetchAll() for Microsoft Dynamics CRM 2011 – Handling Large FetchXML Resultsets
When I originally started working in Microsoft Dynamics CRM 2011, I was convinced that I would be able to avoid FetchXML forever, in favor of all the new shiny LINQ / REST capabilities. Well, it turns out I was wrong, and we are still finding places for FetchXML, which means I eventually ran into an …
FetchAll() for Microsoft Dynamics CRM 2011 – Handling Large FetchXML Resultsets Read More »
Three Reasons Why Microsoft Dynamics CRM Isn’t Just a CRM Tool
Many people know that CRM stands for customer relationship management, but Microsoft Dynamics CRM can actually do so much more than that. Microsoft has developed CRM in such a way that, with the help of add on ISVs, it can be tweaked to fit almost any application in any industry. One such industry to benefit …
Three Reasons Why Microsoft Dynamics CRM Isn’t Just a CRM Tool Read More »
When One More Spreadsheet is One Too Many: Connecting Fragmented Departments with Microsoft Dynamics CRM
We recently completed a Microsoft Dynamics® CRM 2011 XRM project with a supplemental educational services (SES) provider who helps students do better in school through online tutoring. They currently serve over 9,000 students and are approved in 33 states. In order to get approved in each district and extend their reach helping students, they need …
xRM: Your Guidebook to Finding the Right CRM Solution
Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will now get to enjoy the best of both options. When …
xRM: Your Guidebook to Finding the Right CRM Solution Read More »
Dynamics CRM: Bringing the Cloud to You
In order for the mass transition to cloud computing to occur, it’s imperative that CIO’s get comfortable with the security surrounding this new form of IT. After learning about the security safeguards in place, CIO’s won’t be as apprehensive when starting the transition from the traditional client/server model to the cloud. All you need to …
