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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Microsoft Dynamics partner’

Top 5 Reasons to Select Microsoft Dynamics 365 for Sales (CRM)

Customer Relationship Management (CRM) Systems are vital in today’s fast-paced business economy to utilize as much data possible to effectively manage ever increasingly complex sales processes and to access critical insights into an organizations’ customers buying trends. Modern CRM systems can help provide the necessary tools for a companies’ both prospects and customers to maximize […]

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Improve Customer Service With Proactive Customer Response

One of the quickest ways to frustrate a customer is to put them on hold or transfer them to another representative.  If you can’t answer their questions on the spot and be responsive to their needs, they are going to look for a business that can.  Connect your people with the right data by using […]

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5 Ways a CRM Can Boost Revenue

There is no doubt that a CRM system can help you transform the way your company does business. It is a powerful tool that can significantly increase the productivity of your sales team which can directly impact your bottom line. Here are just some ways a CRM can make your company more money. 1. Understand Your […]

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7 Steps for Choosing the Right Microsoft Dynamics CRM Partner

Choosing Microsoft is the easy part. Choosing the best technology partner to implement and support your CRM solution is a lot like choosing a good surgeon. They each have the same end game, but the approaches they take to get there can vary quite a bit. With best practices established in every industry, one might […]

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What’s New in Dynamics CRM 2013 – Navigation and User Interface

The user interface (UI) has been significantly updated in Dynamics CRM 2013.  Many of the changes are designed to simplify the user experience and reduce the number of clicks required to interact with the system.  Many of the changes also are designed to eliminate pop up windows for a “flatter” user experience.  This flatter UI […]

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3 Questions Management Should Answer to Ensure User Adoption of a New CRM System

At NexusTek, we have been implementing customer relationship management (CRM) systems for over 20 years (although back then they were called contact management systems).  We have been implementing Dynamics CRM for more than 12 years (since version 1.0) and have many implementations under our belt.  During this time we have certainly learned the ins and […]

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Microsoft Dynamics CRM – Efficient Citizen Relationship Management

The “Customer Relationship” in CRM  not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen and Business service delivery with simpler processes, less paperwork, and more efficient interactions. Government agencies also face challenges with increasing operational efficiency, compliance and accountability, […]

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