Be Prepared To Serve Your Members In Times Of Crisis With Dynamics CRM
Membership organizations have the opportunity and responsibility to keep the lines of communication with their members open through good times and bad. The way you communicate with your members during a crisis – whether a snowstorm or an earthquake – can build stronger connections or leave your members feeling left out in the cold. Can you …
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CRM Success: How To Motivate The Sales Team To Use CRM
The sales team is incorrigible! What’s the use of implementing CRM for sales force automation if the sales team will never use it? Sound familiar? Sales people are different - there’s no doubt about that - but they are compelled by the same basic human motivations that drive us all. In our work lives, each …
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CRM Software For Marketing: Because The Real Work Begins When The Tradeshow Ends
While there is tremendous focus in the press on Web 2.0 marketing techniques, smart marketing managers continue to leverage the traditional methods of marketing to spread their message and make connections. For business to business marketing, there is no replacement for the trade show which provides sales and marketing teams the opportunity to interact with …
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CRM Allows You To Join The Conversation And Build Your Customer Connections
As mentioned in a previous post, Microsoft has released several CRM accelerators to help companies easily adapt CRM to meet their specific needs. The Social Networking Accelerator allows you to capitalize on the power of Twitter to build your customer connections. Setting up your organization’s Twitter accounts through Dynamics CRM allows you to monitor and …
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CRM Is Like A Snowstorm...Start Shoveling In The Dollars!
What? Since we’re entering the time of year when the white stuff starts to pile up, it seems appropriate to look at some of the cold realities of CRM. No two are alike (storms and flakes). At the macro level (storm) each company uses CRM for unique purposes. In fact, Dynamics CRM as a platform …
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