Microsoft Dynamics CRM combines everyday Microsoft Office applications with powerful customer relationship management (CRM) software to rapidly improve relationships with donors, volunteers, and clients. Microsoft Community Affairs has worked with the Dynamics product team to create Donation Management, a solution that turns a powerful sales and marketing tool into a robust CRM tailored to non-profit […]
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CRM 2011 at Convergence 2011 – Build Better Relationships
Lots of the advice we hear about Convergence tends to revolve around planning prodigiously prior to the event. I agree wholeheartedly with this concept. There are so many things to do and see there that analyzing the agenda and the sessions, and organizing your own personalized schedule will generally result in a very productive and […]
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