RSM Showcases Accelerators for Microsoft Dynamics™ CRM at Convergence
RSM has been implementing Microsoft Dynamics™ CRM solutions since the release of version 1.0. Our consultants average 15+ years experience and with this experience, we have developed accelerators for the Microsoft Dynamics™ CRM solutions. SmartStart for Microsoft Dynamics™ CRM is designed to quickly achieve best practices and meet your sales force automation objectives. The program …
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What CRM Means to Government Agencies
I often get this question from people “What is CRM? What does it really do?” It is a tough question to answer. It is easy to say that it can help sales and marketing. But when I look at our client success stories, it is so much more than just a sales and marketing application. …
With Microsoft Dynamics CRM, Seeing is Believing!
Sometimes the hardest part of getting a CRM project off the ground is simply convincing executives and users what CRM can do. Products like Microsoft Dynamics CRM are designed to be a platform and tailored to fit the unique needs of an organization. That means it is sometimes difficult for people to conceptualize exactly how CRM …
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CRM and Social Media: What to Do with All the Information?
The momentum around Microsoft Dynamics CRM has us busy working with organizations who want to understand how to best use this technology. We hear about social media all the time, but I still see organizations wondering how this really affects their CRM applications. With all of the email, tweets, linkedin usage, RSS feeds, news, and …
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Four Objectives to Address for CRM Success
I have had the pleasure of presenting “Sneak Peeks” of Dynamics CRM 2011 across the country the last few weeks. At each event, I get more excited about the upcoming launch of CRM 2011. At each event, there has been a mix of current Dynamics CRM users and people evaluating CRM. Today, the entire event …
Microsoft Dynamics CRM Positioned As A Leader In The 2009 Magic Quadrant
Microsoft Dynamics CRM was positioned as a leader in the Gartner Magic Qudrant.
