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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘microsoft dynamics GP + microsoft dynamics CRM’

Are Silos of Information Killing Your Business?

Customers expect a lot these days.  They expect to get product questions answered quickly.  They expect your employees to be able to pull up their order immediately.   They expect to resolve problems quickly.  If you don’t meet their expectations, they go elsewhere.  It’s easy to find a new vendor. Harsh, but true… and if your […]

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CRM for Nonprofits: Turn Your CRM into a DRM

Microsoft Dynamics CRM combines everyday Microsoft Office applications with powerful customer relationship management (CRM) software to rapidly improve relationships with donors, volunteers, and clients. Microsoft Community Affairs has worked with the Dynamics product team to create Donation Management, a solution that turns a powerful sales and marketing tool into a robust CRM tailored to non-profit […]

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Put a Smile on Your Face with the CRM 2011 Import Process

Maybe you realize you have some fields that are not currently created in CRM, not to fear, the wizard will allow you to create them right then AND you can create validation for the field using the values in the data you are importing.

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Keep Your Staff on Script with the New CRM 2011 Dialogue Process

The thing to remember about dialogue processes is that they allow your staff to work more efficiently by streamlining the process, handling the repetitive items and gathering client specific information.

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6 Ways Microsoft Dynamics CRM Integrates to Microsoft Dynamics GP

Microsoft Dynamics GP (Great Plains) is accounting/ERP software that is designed to meet the needs of growing companies at a price they can afford. From financial management to e-commerce, supply chain management to reporting and analysis, this integrated solution can help you gain accurate and timely business insight that you need to make smart strategic decisions. […]

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CRM is not just for Sales, Marketing and Services – Part 2! Have You Considered Using It As A Financial and Operational Automation Tool?

In a recent blog we highlighted how historically, Customer Relationship Management (CRM) solutions have been positioned for Sales, Marketing, and Service personnel.  To expand on that blog, we want to have you think outside the box again and consider using CRM for financial and operational process automation as well.  This is because one of the […]

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Why Microsoft Dynamics CRM Online Is a Better Value Than Salesforce.com

InterDyn – Remington Consulting was recently in a competitive bid against Salesforce.com and we want to share some of our research on why we believe Microsoft Dynamics CRM is a better value.  In this particular situation, the customer was quoted the Professional edition of Salesforce.com, which is currently priced at $65/user/month.  Microsoft Dynamics CRM Online […]

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Independent Software Vendors (ISVs) Add Value and Functionality to Microsoft Dynamics CRM

By Joel Hatin, Altico Advisors The popular perception is that Microsoft employs a PAC-MAN strategy, i.e. Microsoft gobbles up small companies which then become even smaller entities within the behemoth that is called Microsoft Corporation.  Of course, like most large companies, Microsoft has made its share of acquisitions.  BUT, what is less known is that […]

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Microsoft Discloses Global Availability And New Features For Microsoft Dynamics CRM Online

By Marcia Doron, Altico Advisors I read this on the Microsoft News Center and thought I’d share it with our blog readers.  Convergence 2010 was a great forum for emphasizing Microsoft’s road map for the Dynamics business.  The keynote address focused on how Microsoft is delivering on its Dynamics business vision by providing customer-driven advancements across […]

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How to Quickly Pull Marketing Statistics from Microsoft Dynamics CRM for Your Next Sales Meeting

Less than 24 hours before a big sales meeting my boss told me he wanted me to report on our marketing statistics for the year to date.  Yikes - what is an overworked, overstressed, marketing manager like me to do! Two years ago I would have been up all night trying to come up with […]

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