Part II: Dynamics CRM 2011 Connections for Opportunities
In our last post, we discussed how Connections introduced aspects of social networking into Dynamics CRM. Using Connections, it's possible to create follow-follower relationships between Contacts--a feature we've all gotten …
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Part I: Dynamics CRM 2011 Connections for Creating Relationships
Anyone who’s ever joined a social network quickly realizes that one of the most valuable features is the relationships created in the community. You friend someone, and then you’ll show up …
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New Microsoft Dynamic CRM Mobile Capabilities!
In March, Microsoft announced new mobile capabilities for Dynamics CRM as part of a planned upgrade scheduled for Q2 2012. There’s been a lot of excitement generated by this new …
Non-Profit Fundraising with Microsoft Dynamics CRM
Unlike their for-profit neighbors, organizations dependent on donors are very much driven by sudden and unexpected needs. Microsoft Dynamics CRM 2011 is also an effective non-profit fundraising software tool. By using Microsoft …
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Skype Integration with Microsoft Dynamics CRM
Instant connectivity is imperative whether you are working in sales, marketing or customer service. If you cannot use your systems seamlessly, time will be lost and could hurt you in …
Dynamics CRM: Budget for your Next Marketing Campaign
It’s getting closer to the end of the quarter and your boss is asking you how much money needs to be allocated to marketing for the next quarter. The only …
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