As a Marketer, CRM software (http://mig.com/Software-Solutions/Customer-Relationship-Management-CRM) is your best friend. You will use this every day and want to make sure you have all your shortcuts easily accessible. With Microsoft Dynamics CRM you don't have to be an IT expert to customize it to your personal preferences. And with so many personal customizations easily available …
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From public school districts to universities, schools of all sizes are becoming increasingly reliant on CRM software to manage recruitment, communication, and retention. For these users, CRM stands for Constituent Relationship Management. Microsoft Dynamics CRM provides the perfect platform for managing information and communication with constituents:
Back in July, the Microsoft Dynamics CRM team had an important announcement on cloud security that may have flown under the radar for many of us. Microsoft had registered CRM Online with the Cloud Security Alliances' STAR (Security, Trust, & Assurance Registry) program. That's a mouthful. Translation: Dynamics CRM Online has met certain data security …
STAR Helps Dynamics CRM Online Meet Security and Regulatory Requirements Read More »
Microsoft has done a great job talking up the social aspects of their pending upgrade to Microsoft Dynamics CRM 2012. Building on its Activity Feeds foundation, Dynamics CRM 2012 will support Facebook-style liking and unliking of posts, along with the ability to filter a “time-line” view based on Twitter-style hashtags (#) or other criteria. This …
One important thing to bear in mind while choosing software is to make sure you will have the capability of customizing it later. Microsoft Dynamics CRM is programmable and changeable at a core level and it will come in handy when you need to do modifications to help the everyday users. For example: the Microsoft …
In a previous post, we wrote about the new mobility capabilities planned for Microsoft Dynamics CRM 2012 Update. To refresh your memory, the 2012 Update would be executed on the Dynamics team's “CRM Anywhere” strategy. The goal was to offer cross-browser access (Safari – Firefox – Chrome) for Dynamics CRM, as well as a native …
FYI: CRM Anywhere for Microsoft Dynamics CRM 2012 Delayed Read More »
With the release of Dynamics CRM 2011, Microsoft provides an out-of-the-box integration with SharePoint. Even if you don't take full advantage of the complete capabilities of a SharePoint integration, you'll certainly want to turn this feature on. At a minimum, you'll be able to share your CRM documents across your organization. In previous versions of …
Why Aren’t You Using SharePoint with Dynamics CRM 2011? Read More »
The release of Activity Feeds in late 2011 marked the first true introduction of powerful social networking capabilities into Microsoft Dynamics CRM. Activity Feeds let users see a stream of real-time updates to users, Account records, Leads, and other entities. It’s a great way to get a quick feel for what’s going on in the …
Cool Tip For Microsoft CRM Dynamics Activity Feeds Read More »
The Connector for Microsoft Dynamics, which has been available for about two years, provides integration between Microsoft Dynamics CRM and Microsoft Dynamics GP (previously Great Plains), as well as NAV and AX. The Connector is to be able to pull information between the transactional world of GP and CRM’s customer-centric records. Earlier this month Microsoft …
New Productivity Pack for Dynamics GP to Dynamics CRM Connector Read More »
With the big (but expected) announcement that Microsoft will purchase Yammer, Microsoft Dynamics CRM users can expect to see more social communications functions in the coming years. Yammer will find a home in the Microsoft Office Division, and according to the press release, Redmond “plans to accelerate Yammer’s adoption alongside complementary offerings from Microsoft SharePoint, Office 365, Microsoft Dynamics and Skype.”