Key Customer Roles needed for a Successful Dynamics CRM Implementation Project
One of the key issues that organizations often underestimate when considering a Customer Relationship Manager (CRM) installation is the complicated nature of the project and the amount of work it takes to successfully implement such all-encompassing software. An area that often surprises our customers is the number of people throughout their organization that are needed …
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Key Consultant Roles needed for a Successful Dynamics CRM Implementation
A Microsoft Dynamics CRM implementation typically requires many skill sets, all working in conjunction with one another in order to achieve success. As a CRM implementation normally spans many departments, processes and functions, for most organizations this will be the most complicated software-related project they will ever embark upon. As a result, the skillsets required …
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