Today’s marketplace is fast-paced and highly competitive. Businesses not only need to offer high quality products and services, but also offer an experience that keeps customers engaged and loyal. Understanding the customer journey and monitoring sentiments at each touch point can provide valuable insight into what drives customers. A customer relationship management (CRM) solution provides …
Microsoft Dynamics CRM Partner
In the sales game, sometimes you have to do a little detective work to find the right contact at a prospect’s place of business, divine who interested parties are, find a phone number, etc. Anyone that’s held a sales job can relate to this. Nowadays it’s even harder to connect with influencers and decision makers to …
Work Like a Sales Detective with Microsoft Dynamics CRM Read More »
We surveyed the xRM³ team and pulled together the 5 most exciting new features in Microsoft Dynamics CRM 2016. As a group, we are thrilled about Microsoft Dynamics CRM 2016 and are looking forward to showing you all the new stuff! Visit our website and request to be added to our webinar invitation list. We'll …
5 Most Exciting New Features in Microsoft Dynamics CRM 2016 Read More »
Happy New Year from xRM³! The end of one year and beginning of another seems to be the natural time to evaluate. Whether you are evaluating personal goals or business driven objectives, honest reflection can be critical to the next year's success. Here are 3 business challenges Dynamics CRM can help you conquer in 2016. 1. …
Dynamics CRM 2015 essentially comes in three different user interfaces: the CRM web, the Outlook Client and the CRM mobile app. The user’s experience is highly dependent on how they choose to access their CRM data. At AKA, we spend a lot of time considering how to best configure the user experience within these different …
Dynamics CRM 2015 Outlook Client: The Top 5 Reasons to Roll it Out Today Read More »
We are back from Microsoft WPC15. We survived our excursion into the swamp lands of Orlando for Microsoft WPC15! Heat, humidity, alligators, tourists, miles between sessions and meetings, 15,000 attendees, old hotel – whew! Happy to be back. Microsoft WPC15 was a fantastic Sales and Marketing event this year and I came away with one …
Some of you who watch the Animal Planet channel may know about a show called My Cat from Hell. In each episode Jackson Galaxy, a musician by night and cat behavioral expert by day, works with cat owners who are at their wits end and are desperate for a change in their situation. As it turns …
Popular social site, Facebook, makes a good point – don’t advertise on their platform unless you can determine that you’ll have a return on your investment (ROI). This suggestion that has gone unsaid for so long rings true on many other levels. No matter which platforms you choose for your marketing and advertising efforts, know …
Don’t Invest In Marketing Efforts That Do Not Deliver ROI Read More »
As you look back to see how well your business did during the hustle and bustle of the holiday season, be sure to listen in on what your customers are saying about your products, services, or their interactions with your business. You may ramp up production of your hottest products in anticipation of the busiest …
Do You Hear Your Customers Or The Sound of Silence? Read More »
Join our upcoming Microsoft Dynamics CRM 2015 showcase events in San Diego and Los Angeles, CA to discover Dynamics CRM 2015 in action. During the two-hour showcase events, Dynamics CRM experts from FMT Consultants will demonstrate the many new features and product enhancements in Dynamic CRM 2015 including: Enhanced sales process automation New hierarchical …
Upcoming Microsoft Dynamics CRM 2015 Demo Events in Los Angeles and San Diego Read More »
