Microsoft Dynamics CRM Partner

Today’s marketplace is fast-paced and highly competitive. Businesses not only need to offer high quality products and services, but also offer an experience that keeps customers engaged and loyal. Understanding the customer journey and monitoring sentiments at each touch point can provide valuable insight into what drives customers. A customer relationship management (CRM) solution provides …

Improve the Customer Experience with CRM Read More »

In the sales game, sometimes you have to do a little detective work to find the right contact at a prospect’s place of business, divine who interested parties are, find a phone number, etc. Anyone that’s held a sales job can relate to this. Nowadays it’s even harder to connect with influencers and decision makers to …

Work Like a Sales Detective with Microsoft Dynamics CRM Read More »

Dynamics CRM 2015 essentially comes in three different user interfaces: the CRM web, the Outlook Client and the CRM mobile app.  The user’s experience is highly dependent on how they choose to access their CRM data.  At AKA, we spend a lot of time considering how to best configure the user experience within these different …

Dynamics CRM 2015 Outlook Client: The Top 5 Reasons to Roll it Out Today Read More »

Popular social site, Facebook, makes a good point – don’t advertise on their platform unless you can determine that you’ll have a return on your investment (ROI). This suggestion that has gone unsaid for so long rings true on many other levels. No matter which platforms you choose for your marketing and advertising efforts, know …

Don’t Invest In Marketing Efforts That Do Not Deliver ROI Read More »

  Join our upcoming Microsoft Dynamics CRM 2015 showcase events in San Diego and Los Angeles, CA to discover Dynamics CRM 2015 in action. During the two-hour showcase events, Dynamics CRM experts from FMT Consultants will demonstrate the many new features and product enhancements in Dynamic CRM 2015 including: Enhanced sales process automation New hierarchical …

Upcoming Microsoft Dynamics CRM 2015 Demo Events in Los Angeles and San Diego Read More »

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