7 Reasons a Financial Services Firm Replaced Salesforce with Microsoft Dynamics CRM
Salesforce or Microsoft Dynamics CRM? Which CRM software is the better fit for a financial services company? Many organizations contemplate this question. The obvious answer is, it depends on your requirements and goals. Yet, …
7 Reasons a Financial Services Firm Replaced Salesforce with Microsoft Dynamics CRM Read More »
7 Tips for Improving Marketing Effectiveness
Last month we discussed the "Top 5 Strategies for Improving Sales Perfomance." Today we're going to look at the other side of the coin: improving marketing effectiveness. The halfway point …
Yammer and Microsoft Dynamics CRM to Join Forces
With the big (but expected) announcement that Microsoft will purchase Yammer, Microsoft Dynamics CRM users can expect to see more social communications functions in the coming years. Yammer will find a home in the Microsoft Office Division, and according to the press release, Redmond “plans to accelerate Yammer’s adoption alongside complementary offerings from Microsoft SharePoint, Office 365, Microsoft Dynamics and Skype.”
Part II: Dynamics CRM 2011 Connections for Opportunities
In our last post, we discussed how Connections introduced aspects of social networking into Dynamics CRM. Using Connections, it's possible to create follow-follower relationships between Contacts--a feature we've all gotten …
Part II: Dynamics CRM 2011 Connections for Opportunities Read More »
More Visualization Possibilities with Microsoft Dynamics CRM
Big data has clearly become a big topic in the last year. Interestingly some of those same techniques and approaches cross over nicely to the CRM realm. Take visualization of …
More Visualization Possibilities with Microsoft Dynamics CRM Read More »
Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection
In setting up a Microsoft Dynamics CRM project, data quality can take a backseat to other business concerns. That is pretty understandable in most get-it-done-yesterday sales environments. But Microsoft CRM …
Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection Read More »
Skype Integration with Microsoft Dynamics CRM
Instant connectivity is imperative whether you are working in sales, marketing or customer service. If you cannot use your systems seamlessly, time will be lost and could hurt you in …
