When you first start a new job, there is a lot of information thrown at you. New paperwork, desk location, usernames, passwords, documents, processes, and on top of all of …
Posts Tagged ‘Microsoft Dynamics CRM Partner in Massachusetts (MA)’
Salesforce.com vs. Microsoft Dynamics CRM – Don’t Get Forced!
Unless you’re a hermit and you don’t have a TV or a radio, you’re probably quite familiar with the Occupy Wall Street movement. Perhaps you’re not as familiar with the …
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Microsoft Dynamics CRM 2013 vs. Salesforce.com: Why Microsoft is the Better Investment
With the recent release of Microsoft Dynamics CRM 2013, the choice between Salesforce.com and Microsoft Dynamics CRM just got a lot easier. Here are the key differentiators that make Microsoft …
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Easily Navigate through the Microsoft Dynamics CRM UR 12 (Polaris) Release
As you know, Update Rollup 12 (UR 12), codename “Polaris”, was recently released for Microsoft Dynamics CRM 2011. This is a big update with a lot of new features to …
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Using Queues, Workflows, Email Routing and Cases to Help Streamline Support Team Operations
Microsoft Dynamics CRM provides some simple ‘out of the box’ features that can help businesses organize, prioritize, and monitor the progress of their customer support activities. Take this scenario: AbleBridge …