Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration
To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, …
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15 Things to Love about Dynamics CRM 2011 - Part I
I’m starting a 5-part series on the best features about CRM 2011. Each post will cover 3 new things that I didn’t know I couldn’t live without! I’ll be honest, …
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Why Associations Need Microsoft Dynamics CRM to Manage Their Members
Most associations do not have “customers”, so do they need Customer Relationship Management? Crestwood Associates and Microsoft Dynamics CRM believe they do. Microsoft had an accelerator (add-on to Microsoft Dynamics …
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Microsoft Dynamics CRM: Sell Your Product Out Of The Box
While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be …
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Expanding B2B E-mail Marketing with Microsoft Dynamics CRM
How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads? Now does it integrate to Microsoft Dynamics …
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Dynamics CRM Accelerators - What They Mean To You
A number of bloggers have talked about the Dynamics CRM Accelerators. These add-ons provide additional functionality that Microsoft has developed for Dynamics CRM and are available to download and use …
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CRM - the Gateway for More Business Opportunities
Professional service firms—such as business consultancies, architect and engineering firms, and accounting and legal practices— are being challenged today as never before. Like their customers, Professional Services companies are facing …
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Three Things to Get Excited About in CRM 2011 (aka CRM 5)!
With the tremendous success achieved by Dynamics CRM, many end users and partners alike are anxiously looking forward to the next release of CRM. CRM 2011 (also known as CRM …
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Achieve Customer Satisfaction With Microsoft Dynamics CRM Through Multiple Touch Points
This article caught my eye because it touches on three industries where CRM is key to customer satisfaction. Also, because Crestwood Associates has several customer in each of these industries. …
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Training on Microsoft Dynamics CRM is key to success
Because Microsoft Dynamics CRM is so customizable, flexible and easy to use, many customers implementing Dynamics CRM consider training an afterthought. But training is a continuous process in Dynamics CRM …
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