When Microsoft recently updated its Dynamics CRM roadmap, one thing became quite evident, they want to be sure this system helps users attract, retain and engage customers. Some of the forthcoming updates to be revealed thus far include: A greater focus on marketing automation—As you may have heard, Microsoft recently acquired MarketingPilot, an integrated …
Posts Tagged ‘Microsoft Dynamics CRM future developments’
Coming Soon: Use Microsoft Dynamics CRM on Different Web Browsers
The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced dialogues (which takes the dialogue functionality way beyond just call scripting) and improved data cleansing. There were also some useful enhancements when running the product in Outlook, tighter …
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