As we get caught up in the Holiday spending and chaotic schedules, let’s take a moment to reflect on the opportunity of the Holiday season…if we have a proper customer …
Posts Tagged ‘microsoft dynamics crm business intelligence’
Three Important Customer Management Lessons Learned from 2011
As we approach the New Year, it’s important to take a look back at 2011 for lessons learned about your customer management. Whether you have CRM software in place or …
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More Visibility Into Your End Customer with Microsoft Dynamics CRM
Can you explain to me who your end customers are? Do you have a good idea about their buying behavior? If you can, you are more ahead of the game …
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Defining the Case for CRM Before Making the Investment
The promise of customer relationship management (CRM) software is compelling: increased sales, lower customer acquisition costs, and improved service response times. Yet, not all CRM deployments are created equal, and many fall short of generating these benefits.
Why? In many cases, it’s because the company lacks a clear business case for CRM, which defines why you need the system and what business value you expect it to create. Read More...
CRM Software Becoming a Requirement for Business Success
Our customers ask us all the time, “How did we live without CRM Software?” and we usually respond, “It’s definitely possible to live without it, but very difficult to succeed.” …
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Built-In CRM Reports Vs. the Data You Really Need
Microsoft Dynamics CRM v4.x comes with a wide variety of tools to view the data in your CRM system. Through the use of SQL Reporting Services reports, elaborate charts and …
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