The 4 Most Compelling Reasons Why Companies Purchase CRM
With so many niche tools available to provide specific sales and marketing functionalities, the landscape of front office technology is getting a bit muddy. Consequently, companies looking to improve their front office capabilities may have trouble deciding between a collection of disparate marketing tools and CRM. For companies seeking multiple sales, marketing and customer service …
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How Dynamics CRM Can Help You Keep Customers: 3 Tips
Getting a new customer can cost 5-to-25 times more than keeping an existing one. But increasing customer retention rates even a mere 5% can increase profits by 25% to 95%.These surprising statistics, reported in the Harvard Business Review, noting research done by Frederick Reichheld of Bain & Company, reveals the value of satisfied customers. Keeping customers …
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Microsoft Dynamics CRM Delivers Big Box Results for Leasing/Financing Company
A large and reputable leasing/financing organization for big box furniture, mattress, electronics, and upscale jewelry stores had been experiencing explosive growth. This is a great problem to have; however, they were in a quagmire of growing pains. With over 200 employees in over 45 states, they knew they needed to manage their sales operations and …
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Three Key Organizational Benefits to Using a Mobile CRM Solution
Over the past several weeks, there has been a great deal of press surrounding the new mobile capabilities of Microsoft Dynamics CRM 2011 which will be made available later this spring. If this is your first time hearing about Microsoft Dynamics CRM's forthcoming mobile features, you may be interested to read other blogs I've written …
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14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes or requirements may be. With all this functionality, flexibility, …
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