Top 5 Reasons to Select Microsoft Dynamics 365 for Sales (CRM)
Customer Relationship Management (CRM) Systems are vital in today’s fast-paced business economy to utilize as much data possible to effectively manage ever increasingly complex sales processes and to access critical …
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Dynamics 365 for Marketing: Better Collaboration for All Your Teams
Last April Microsoft released the new marketing module for Microsoft Dynamics 365. The solution addresses some areas that the Microsoft team knew would be important to not only your marketing …
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Take Scheduling to the Next Level with Dynamics 365 Field Service
One of the newer modules in the Dynamics 365 family, Field Service, leverages the latest technology offered by Microsoft and combines it into one powerful solution. D365 Field Service is …
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Dynamics 365: Share and Share Alike
Have a dashboard that is the envy of your colleagues? Created a view that would benefit your office mate? Is there a Dynamics 365 User that cannot access a record …
How to Increase Revenue in the Contact Center with Dynamics 365
Any business using a contact center treats it as a cost center. From a financial perspective, this makes sense. A good conversation with a customer creates a lot of …
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What's in a Name? CRM vs ERP and the Importance of Speaking Your Customers' Language
Every industry uses jargon and short-cut terms for more precise and efficient communication within their industry. Jargon can be great when you’re in the know. In my opinion, though, …
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Transform The Way Your Team Sells Series: Missed Opportunities
Picture This. It’s a lovely Tuesday afternoon, and the sun is shining birds are singing as you are packing up your car to go to your first meeting. As a …
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Les trois points-clés à retenir de la conférence Directions North America 2017
La conférence Directions North America a fait couler beaucoup d’encre depuis qu’elle a eu lieu du 17 au 20 septembre dernier à l’hôtel JW Marriott à Orlando en Floride. Les …
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The Three Main Takeaways from Directions North America 2017
The Directions North America conference caused a lot of stir since it took place from September 17 to 20 at the JW Marriott Hotel in Orlando, FL. News regarding the …
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