4 Moments of Truth That Can Force a Change in a Sales Organization
Sales Management and Sales Operations can face multiple “moments of truth” during uncertain times that might force a change. 1. New sales leadership Sales organization must continuously reinvent themselves to meet new market expectations head on. Changes in sales leadership and changes in sales strategies are to be expected. An organization must have flexible sales …
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Comment Microsoft Dynamics 365 Customer Engagement peut soutenir le travail à distance
Alors que des mesures de distanciation sociale sont en place à travers le monde, de nombreuses organisations doivent s’efforcer de continuer leurs opérations alors que leurs employés travaillent de la maison. Heureusement, Microsoft offre de nombreux outils qui permettent de connecter vos employés qu’importe où ils se trouvent. Des solutions cloud, par exemple la plateforme …
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How Microsoft Dynamics 365 Customer Engagement can Support Remote Work
With social-distancing measures enforced across the world, many organizations are scrambling to keep their operations running while their employees are now working remotely. Luckily, Microsoft offers multiple tools that can keep your employees connected no matter where they’re located. A cloud-based customer relationship management platform such as Microsoft Dynamics 365 Customer Engagement and the Microsoft …
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Personnaliser votre solution Microsoft Dynamics 365 Customer Engagement (CRM)
Ceci est une version réécrite d’un article de blogue publié il y a quelques années. Puisque l’information est toujours pertinente, nous avons décidé de mettre à jour quelques-uns de nos anciens articles. Un des principaux bénéfices d’une solution de gestion de la relation client est sa flexibilité et son adaptabilité. En effet, elle peut …
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Customizing Your Microsoft Dynamics 365 Customer Engagement (CRM) Solution
This is a rewritten version of an older blog post. As the information is still relevant today, we decided to revisit some of our older content and update it. One of the main benefits of a customer relationship management solution is its flexibility and adaptability: it can be customized to enhance your processes and …
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Dynamics 365 CRM: Card Forms in the Unified Interface
Microsoft Dynamics 365 Customer Engagement can already present data to users in a few different ways, including: Forms which contain data relevant to the record Views can provide users with a list of records Quick Views to place a form (of a parent record) in another form Sub-grids which allow us to place views in …
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L’interface unifiée de Dynamics 365 Customer Engagement (CRM) disponible en octobre 2020
La nouvelle interface unifiée de Microsoft Dynamics 365 Customer Engagement (CRM) fournit une expérience utilisateur améliorée et adaptative, assurant ainsi une expérience cohésive à partir de tous vos différents appareils et plateformes. Elle sera disponible pour tout le monde à partir du 1er octobre 2020, mais certains utilisateurs ont déjà la possibilité de passer à …
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New Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) Coming in October 2020
The new Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) provides an enhanced, responsive user experience from all platforms, ensuring a cohesive experience from all your different devices. It will be available on October 1, 2020 for everyone, but some users already have the option of switching over to the new interface. Here’s what …
Solutions CRM gratuites et payantes: Quoi choisir pour votre organisation?
Vous songez à faire l’acquisition ou à changer votre solution de gestion de la relation client? Comme d’innombrables solutions CRM sont disponibles, il peut être tentant d’ignorer les produits payants et de se concentrer sur les options gratuites. Gardez cependant en tête que si quelque chose semble trop beau pour être vrai, c’est probablement le …
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Free vs. Paid CRM Solutions: Which Is Better for Your Organization?
Thinking of acquiring or changing your customer relationship management solution? The sheer number of CRM solutions available can be overwhelming, and it may be tempting to ignore paid products in favour of the free options. But if it sounds too good to be true, it probably is. Here are some of the factors you should …
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