With social-distancing measures enforced across the world, many organizations are scrambling to keep their operations running while their employees are now working remotely. Luckily, Microsoft offers multiple tools that can keep your employees connected no matter where they’re located. A cloud-based customer relationship management platform such as Microsoft Dynamics 365 Customer Engagement and the Microsoft […]
continue reading...Posts Tagged ‘Microsoft Dynamics 365 Customer Engagement’
Personnaliser votre solution Microsoft Dynamics 365 Customer Engagement (CRM)
Ceci est une version réécrite d’un article de blogue publié il y a quelques années. Puisque l’information est toujours pertinente, nous avons décidé de mettre à jour quelques-uns de nos anciens articles. Un des principaux bénéfices d’une solution de gestion de la relation client est sa flexibilité et son adaptabilité. En effet, elle peut […]
continue reading...Customizing Your Microsoft Dynamics 365 Customer Engagement (CRM) Solution
This is a rewritten version of an older blog post. As the information is still relevant today, we decided to revisit some of our older content and update it. One of the main benefits of a customer relationship management solution is its flexibility and adaptability: it can be customized to enhance your processes and […]
continue reading...Dynamics 365 CRM: Card Forms in the Unified Interface
Microsoft Dynamics 365 Customer Engagement can already present data to users in a few different ways, including: Forms which contain data relevant to the record Views can provide users with a list of records Quick Views to place a form (of a parent record) in another form Sub-grids which allow us to place views in […]
continue reading...L’interface unifiée de Dynamics 365 Customer Engagement (CRM) disponible en octobre 2020
La nouvelle interface unifiée de Microsoft Dynamics 365 Customer Engagement (CRM) fournit une expérience utilisateur améliorée et adaptative, assurant ainsi une expérience cohésive à partir de tous vos différents appareils et plateformes. Elle sera disponible pour tout le monde à partir du 1er octobre 2020, mais certains utilisateurs ont déjà la possibilité de passer à […]
continue reading...New Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) Coming in October 2020
The new Unified Interface for Microsoft Dynamics 365 Customer Engagement (CRM) provides an enhanced, responsive user experience from all platforms, ensuring a cohesive experience from all your different devices. It will be available on October 1, 2020 for everyone, but some users already have the option of switching over to the new interface. Here’s what […]
continue reading...Solutions CRM gratuites et payantes: Quoi choisir pour votre organisation?
Vous songez à faire l’acquisition ou à changer votre solution de gestion de la relation client? Comme d’innombrables solutions CRM sont disponibles, il peut être tentant d’ignorer les produits payants et de se concentrer sur les options gratuites. Gardez cependant en tête que si quelque chose semble trop beau pour être vrai, c’est probablement le […]
continue reading...Free vs. Paid CRM Solutions: Which Is Better for Your Organization?
Thinking of acquiring or changing your customer relationship management solution? The sheer number of CRM solutions available can be overwhelming, and it may be tempting to ignore paid products in favour of the free options. But if it sounds too good to be true, it probably is. Here are some of the factors you should […]
continue reading...Gérez votre cycle de ventes complet avec Microsoft Dynamics 365 Customer Engagement
Avec toutes les technologies cloud et d’intelligence artificielle maintenant disponibles, on entend beaucoup parler de tout ce qu’une solution CRM peut faire. Cependant, si vous pensez à implanter une solution de gestion de la relation client telle que Microsoft Dynamics 365 Customer Engagement au sein de votre organisation, commencez plutôt avec les fonctionnalités qui ajouteront […]
continue reading...Manage your Entire Sales Cycle with Microsoft Dynamics 365 Customer Engagement
With cloud-based technologies and AI, we hear a lot about all the different things a CRM solution can do. However, if you’re thinking about implementing a CRM solution such as Microsoft Dynamics 365 Customer Engagement, it’s important to start out with the functionalities that will bring the most value to your business. Start out […]
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