Posts Tagged ‘Microsoft CRM for Retail Banks’

Hitachi Solutions America, Ltd.'s Logo Overcome Declining Bank Branch Traffic and Exceed Client Expectations with Microsoft Dynamics CRM

Today, retail bank and credit union customers spend less time in the branch than ever before. The lack of personal face to face interactions with the assigned account officer does make it difficult for bankers to guage the true satisfaction level of clients and to position themselves effectively to offer other appropriate financial solutions. Some may …

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Hitachi Solutions America, Ltd.'s Logo Customer Effective: Retail Banking Releases Video, “A Day in the Life of a Branch Manager using CRM 2011"

Customer Effective: Banking was built specifically to address the unique challenges of both retail and commercial banks. A unified view of all customers and account activities enables all staff with the same access to information and customer insight. Connected systems with centralized data store allow banks to collect information at every interaction point. Check out …

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Hitachi Solutions America, Ltd.'s Logo Customer Effective Tablet Solution Featured at Tower Group Financial Services Conference

Customer Effective representatives recently introduced a tablet-based branch banking solution at the CEB Tower Group Financial Services Conference in Boston. The solution was featured in a presentation called “Tablet Technology: It’s Cool, but How Do We Use It?”, which addressed the proliferation of tablet devices in the enterprise and how they can be leveraged in …

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