Posts Tagged ‘microsoft crm customer service’

Velosio's Logo Microsoft CRM in Gartner’s Magic Quadrant for Service

Microsoft Dynamics CRM was recently ranked as a leader in Gartner’s CRM Customer Service Contact Centers Magic Quadrant.  Gartner’s Magic Quadrant for CRM Customer Service Contact Centers focuses on the business software used by the customer service agent when engaging the customer. Criterion for the Magic Quadrant includes social media trends, a strong application and …

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