Posts Tagged ‘Microsoft CRM and Yammer’

Hitachi Solutions America, Ltd.'s Logo Microsoft’s Recent Investments Highlighted In CRM Statement of Direction and December 2012 Service Update

YAMMER, SKYPE AND MARKETINGPILOT ALL SOLIDLY ON THE ROADMAP Last week, the Microsoft CRM team released their vision of CRM in two important documents; the December 2012 Service Update Preview Guide and the November 2012 Statement of Direction.   These documents highlight Microsoft CRM’s planned transformation from a data and lists-centered approach to an experience that …

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