A top new enhancement in Microsoft CRM 2013 is the ability for companies to engage in social selling. As defined by Microsoft, social selling gives businesses the ability to share …
Posts Tagged ‘Microsoft CRM and Yammer’
Make Your Dynamics CRM and Yammer Integration Stick: 5 Tips to Improve User Adoption
Through various software updates over the last several months, Microsoft has been working to integrate Yammer, an enterprise microblogging service with Dynamics CRM. Connecting your company’s CRM system with social …
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Microsoft’s Recent Investments Highlighted In CRM Statement of Direction and December 2012 Service Update
YAMMER, SKYPE AND MARKETINGPILOT ALL SOLIDLY ON THE ROADMAP Last week, the Microsoft CRM team released their vision of CRM in two important documents; the December 2012 Service Update Preview …
