Microsoft 365 Copilot is evolving fast, and its newest capabilities bring app creation and automation right into your everyday workspace. With the recent introduction of the App Builder and Workflow […]
Artificial intelligence is everywhere right now. Many organizations are experimenting with tools like ChatGPT, Microsoft Copilot, and the built-in AI features in Dynamics 365. While businesses are excited about AI, […]
Understanding your business data should be an ongoing journey that is part of your daily decision-making process. With Visualize with Copilot, Microsoft has made it quicker to reveal insights through […]
AI tools like Microsoft Copilot are showing up more in the workplace. If you are in Sales, Marketing, or Customer service, you have probably heard that Copilot is built into […]
New artificial intelligence Customer Service Agents for Microsoft Dynamics 365 and Contact Center are available in public preview: Case Management, Customer Intent, and Customer Knowledge Management. These three AI Agents […]
Microsoft recently introduced the Customer Feedback Survey Agent powered by Copilot Studio in the Dynamics 365 Contact Center, which is now available in preview. This innovative tool allows managers to […]
As DynamicsCon 2025 approaches, we are excited to share that Jeff Ney, President of New Dynamic, will be joining Marketing Copilot CEO and Microsoft MVP in AI, Marie Wiese, for […]
The future of Microsoft Dynamics 365 and Microsoft Power Platform begins now. During the Microsoft Business Applications Launch Event, they were excited to announce the official start of the 2025 […]
A New Dynamic client recently faced challenges with their help desk system and Dynamics 365. Users were struggling to find solutions, which lead to excessive ticket submissions. The client needed […]
Copilot has already started transforming how sales organizations operate by lending a hand in authoring emails and other built-in prompts that Microsoft has provided. There are also the unsuccessful times […]
