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Posts Tagged ‘Microosft Dynamics CRM 2011’

Service Management with Microsoft Dynamics CRM

As manufacturing and service companies continue to grow and expand their businesses, they are increasingly turning to the robust platform of Microsoft Dynamics CRM to assist them with the management of their service needs and requests. With today’s increasingly complex economy and diversification into a variety of markets, companies now experience a significant challenge when […]

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CRM to the People – A “Must Read” Book

Whether you’re starting a new CRM initiative, or salvaging an existing one, never underestimate the value of taking the time to gauge if your organization has the key ingredients in place for a successful CRM implementation – before you implement CRM software. A successful CRM implementation is a strategic endeavor that focuses on people and […]

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3 New Pricing Options for Microsoft Dynamics CRM Online

“In embracing change, entrepreneurs ensure social and economic stability.” – George Gilder   Microsoft recently made an announcement that they will be launching new pricing options for CRM online that will be released fall 2013. The new Microsoft Dynamics CRM release will help people connect with customers in a way that is “personal” said Bob […]

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CRM at Your Fingertips 24/7 with MOBILE CRM

“He who walks in the middle of the road gets hit from both sides.”  – George P. Schultz  Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question […]

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The Odds Favor Microsoft Dynamics CRM – After All, What Are the Odds That 2.7 Million People Are Wrong?

The community of Microsoft Dynamics CRM user is steadily growing. 2.7 million is the figure a “reliable source” gave me back in February, so that number is bound to be even higher today. I don’t pretend to know how many people use some of the products that compete with Microsoft Dynamics CRM. I won’t name […]

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Enhancing Microsoft Dynamics CRM for Professional Services Organizations

Perhaps I should start with a definition and where else would I look if not Wikipedia. Loosely quoted: Professional services is an industry grouping that refers to technical or unique functions performed by independent contractors or consultants whose occupation is the rendering of such services. Hmmm…. Per Wikipedia, examples of professional services include accountants, actuaries, […]

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Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team

  "Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody." - Henry Wadsworth Longfellow   The last thing you want to hear before walking into your customer’s office is, “Your Company’s service is getting worse and worse by […]

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Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012

“Men at some time are masters of their fates” – William Shakespeare  Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM in 2012.  The main purpose has always been to inform the reader, give a unique point of view regarding Microsoft Dynamics CRM […]

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Understanding Managed Properties for CRM 2011

 Solutions in CRM are great containers for managing add-ons and customizations.  ISVs, such as Rockton Software, develop in Unmanaged Solutions, which allows for complete customization control, and then publish them as Managed Solutions.  Managed Solutions allow the developer to use Managed Properties to "lock down" certain features or definitions of objects in CRM to prevent end users […]

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Dynamics CRM 2011: Multiple Exchange Rates for Currencies

Having Dynamics CRM 2011 is limited to a single Exchange Rate per currency which leaves a lot of head-scratching for many.  Rarely does a single exchange rate capture the complexities of multi-currency environments.  We, here at Rockton Software, wanted to be able to change our exchange rates by date, have a date-driven table to pull […]

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