In my last blog post, I spoke about the social listening features offered in the latest release of Microsoft Dynamics CRM and how they could help businesses gain a better […]
Posts Tagged ‘marketing metrics for CRM’
Marketing Metrics that Matter to CRM Users
As marketing automation continues a hockey-stick adoption curve, the amount of data, metrics and response information are flooding MA systems and their connected CRM systems at unprecedented rates. Historically, sales and crm […]