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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Managed Services’

Free Webcast: Dynamics CRM Online (CRMOL):

NexusTek's Webcast Series Q4 2016 Join NexusTek’s Dynamics CRM experts, Chris Corbett and Kathryn Lanpher Thursday, December 1, 2016 at 10am (MDT) Join the discussion as our experts demonstrate how Microsoft Dynamics CRM Online (CRMOL) and Office 365 form a powerful tool to seamlessly connect information with the people and processes inside your business. Register Here! […]

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Are You IT MSP? – Read How to Improve the Way IT Managed Service Providers Manage Incidents (Cases) with Dynamics CRM?

Dynamics CRM’s Service module and more specifically the Case entity, is a great tool for managing incidents. But when it comes to IT Managed Service Providers (MSP), managing incidents is a complex process; the Case entity of CRM out-of-the-box does not provide the necessary functionality required by IT Managed Service Providers. Q-Service is a solution […]

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Better Customer Service with Self-Service Portal for Dynamics CRM 2011

In my previous post I explained the benefits, for organizations providing customer service, of using DotNetNuke free Community Edition, as customer a portal that connects to the Dynamics CRM service module. (Read here) In this post, I will go through the DNN2CRM service modules offered by DNNintegration, and discuss how the modules connect to CRM to create, edit, […]

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Microsoft Office 365 and Dynamics CRM Online Combine to Increase Productivity in the Workplace

Office 365 is Microsoft’s new cloud-based Office suite that has taken the business world by storm. Its success can be attributed to one key factor: It allows anyone in your organization to work from anywhere and from any device while still having the familiarity and functionality of the traditional Microsoft Office suite. Another reason that […]

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