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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Leads’

Highlights of Upcoming Dynamics 365 October 2019 Updates

Setting the Stage During the recent Microsoft Business Applications Summit, Microsoft announced the availability of the "2019 Release Wave 2 Plan". The Release Plan covers all of the upcoming updates for Dynamics 365 and the Power Platform (PowerApps, Microsoft Flow, and Power BI). For many CRM users the breadth of areas to keep up with […]

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Augmentez vos ventes et l’engagement de vos clients avec Microsoft Dynamics 365 pour le marketing

Ça fait longtemps que nous l’attendions : la solution d’automatisation du marketing de Microsoft, Microsoft Dynamics 365 pour le marketing, est finalement disponible. Elle fournit maintenant aux organisations tous les outils nécessaires pour automatiser leurs campagnes marketing, obtenir de meilleurs aperçus sur leur clientèle et augmenter la performance de leur équipe de ventes. Bâtie sur […]

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Increase Sales and Customer Engagement with Microsoft Dynamics 365 for Marketing

It has been a long time coming, but Microsoft’s marketing automation solution, Microsoft Dynamics 365 for Marketing, is now available, providing organizations with all the tools they need to automate campaigns, obtain better customer insights, and help drive their sales team. Built on the Microsoft Dynamics 365 Customer Engagement platform (previously known as Microsoft Dynamics […]

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Ability to have Multiple Contacts on Leads

If you are using Microsoft CRM/Dynamics 365 you have probably scratched your head wondering why Accounts allow you to have multiple contacts associated but Leads only allow you to have a single contact. This has been the design of Microsoft CRM from the beginning and it never made sense to me. I have worked with […]

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Dynamics CRM 2015 Outlook Client: The Top 5 Reasons to Roll it Out Today

Dynamics CRM 2015 essentially comes in three different user interfaces: the CRM web, the Outlook Client and the CRM mobile app.  The user’s experience is highly dependent on how they choose to access their CRM data.  At AKA, we spend a lot of time considering how to best configure the user experience within these different […]

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