New artificial intelligence Customer Service Agents for Microsoft Dynamics 365 and Contact Center are available in public preview: Case Management, Customer Intent, and Customer Knowledge Management. These three AI Agents […]
Master Microsoft Dynamics 365 CE: The Power of Knowledge Centralization & User Adoption Webinar Wednesday, April 2 | 12:30 PM EDT REGISTER FOR THE WEBINAR Join us for a live […]
Master Microsoft Dynamics 365 CE: The Power of Knowledge Centralization & User Adoption Webinar Wednesday, April 2 | 12:30 PM EDT REGISTER FOR THE WEBINAR Join us for a live […]
For HVAC service leaders, knowledge sharing is a top — and urgent — priority. One reason? New reports estimate 115,000 HVACR technicians will be needed by 2022 to fill jobs […]