Before We Start Due to the current COVID-19 pandemic, Microsoft has decided to move the Wave 1 2020 Dynamics 365 and Power Platform update roll-out from April to May. You …
Posts Tagged ‘knowledge articles’
Better Customer Service with Self-Service Portal for Dynamics CRM 2011
In my previous post I explained the benefits, for organizations providing customer service, of using DotNetNuke free Community Edition, as customer a portal that connects to the Dynamics CRM service module. (Read …
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Lost But Not Forgotten - Dynamics CRM Knowledge Base Articles
Everyone has probably heard the expression that your employees are your most valuable asset. It’s easy to make that argument when you stop and try to quantify the value of …
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