Posts Tagged ‘improve customer service’

OTT, Inc. 's Logo Improve Customer Service and Customer Experience with CRM

Your sales and customer service teams work hard to keep your customers happy. Providing a superior customer experience is just as important as providing high quality products or services. Arm […]

OTT, Inc. 's Logo Improve Customer Service With Proactive Customer Response

One of the quickest ways to frustrate a customer is to put them on hold or transfer them to another representative.  If you can’t answer their questions on the spot […]

InterDyn BMI's Logo Improve Customer Satisfaction And Develop Customer Loyalty With CRM

Customer satisfaction has never been more important than it is right now in today’s fast-paced and highly competitive marketplace.  Learn how to satisfy your customers and develop deep customer loyalty […]

InterDyn BMI's Logo New Microsoft Dynamics CRM 2015 Strengthening Collaboration Between Sales, Marketing & Customer Service

The upcoming release of Microsoft Dynamics® CRM 2015 includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, and Microsoft Social Listening Services.  These and other features were aimed at […]

InterDyn BMI's Logo It’s Not Who You Know, It’s About Who You Satisfy

Sure you have a long list of customers that you provide services to each year.  That is not the extent of your business relationships though.  You need to keep the […]

 

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