Improve Customer Service and Customer Experience with CRM
Your sales and customer service teams work hard to keep your customers happy. Providing a superior customer experience is just as important as providing high quality products or services. Arm …
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Improve Customer Service With Proactive Customer Response
One of the quickest ways to frustrate a customer is to put them on hold or transfer them to another representative. If you can’t answer their questions on the spot …
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Improve Customer Satisfaction And Develop Customer Loyalty With CRM
Customer satisfaction has never been more important than it is right now in today’s fast-paced and highly competitive marketplace. Learn how to satisfy your customers and develop deep customer loyalty …
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New Microsoft Dynamics CRM 2015 Strengthening Collaboration Between Sales, Marketing & Customer Service
The upcoming release of Microsoft Dynamics® CRM 2015 includes updates to Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, and Microsoft Social Listening Services. These and other features were aimed at …
It’s Not Who You Know, It’s About Who You Satisfy
Sure you have a long list of customers that you provide services to each year. That is not the extent of your business relationships though. You need to keep the …
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