Create a Seamless Omnichannel Customer Service Experience Using Microsoft Dynamics 365
Only a few decades ago, if a customer wanted to contact a company, they really only had one option: the phone. Today’s customers have a myriad of options available: phone …
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Do You Really Know What Your Customers Want?
Most business owners and managers know why their customers enjoy their products or services. There are often a lot of anecdotal stories that drive assumptions about what customers really need …
Use a Better Solution to Connect Sales People to Customers
Sales professionals often employ different methods to manage their own leads and customer data, such as hand-crafted spreadsheets or specialty software. However, with these different methods in place, it becomes …
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