If you’ve been following my blog series on the new features coming to Microsoft Dynamics CRM 2013 and Microsoft Dynamics Online Fall ’13, you may remember that I promised to follow up my last post with one that covers the redesigned user interface and included communication tools. Well, since I’m a woman of my word, …
Posts Tagged ‘improve communications’
Make Your Dynamics CRM and Yammer Integration Stick: 5 Tips to Improve User Adoption
Through various software updates over the last several months, Microsoft has been working to integrate Yammer, an enterprise microblogging service with Dynamics CRM. Connecting your company’s CRM system with social communication tools like Yammer, can be a great replacement for cumbersome email strings many of us currently depend on. Yammer makes it easier to avoid …
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Microsoft Dynamics CRM Activity Feeds FAQs
As promised in my last blog post discussing social CRM implementation tips, I would now like to take a closer look at the Activity Feeds feature offered in Microsoft Dynamics CRM 2011. This feature is extremely helpful when it comes to fostering communication and collaboration among Dynamics CRM users. Just like the popular social networking …
How Microsoft Dynamics CRM Can Help Improve Organizational Communication
We all know from years of experience trying to control our personal and work inboxes that e-mail is a disorganized and less than user-friendly way to store important information and data. Why is it then that so many organizations depend on it as their main means of tracking external and internal communications? Have you ever …
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