Microsoft Dynamics CRM – Efficient Citizen Relationship Management
The “Customer Relationship” in CRM not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen …
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CRM for Nonprofits: Turn Your CRM into a DRM
Microsoft Dynamics CRM combines everyday Microsoft Office applications with powerful customer relationship management (CRM) software to rapidly improve relationships with donors, volunteers, and clients. Microsoft Community Affairs has worked with …
5 Reasons Not to Use RFPs
The Request for Proposal (affectionately known as the RFP) begins with the best intentions but almost always results in a bad outcome. I have been selling and implementing business application …
