Posts Tagged ‘guided process in CRM 2013’

Intelligent Technologies, Inc. 's Logo Everything You Need to Get Started with Microsoft Dynamics CRM 2013

As you’ve likely heard by now, Dynamics CRM 2013 is quite a bit different than previous versions.  And while these changes are positive and will ultimately help users be more productive, it will take a little time to familiarize yourself with them.  So, I thought it might be helpful if I collected a variety of …

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Intelligent Technologies, Inc. 's Logo Dynamics CRM 2013 Frequently Asked Questions Update #3 (User Interface and Communication Tools)

If you’ve been following my blog series on the new features coming to Microsoft Dynamics CRM 2013 and Microsoft Dynamics Online Fall ’13, you may remember that I promised to follow up my last post with one that covers the redesigned user interface and included communication tools.  Well, since I’m a woman of my word, …

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