Respondents reported on their primary objectives for their CRM initiatives in 2010 through a European Gartner Survey. The survey uncovered significant changes in the top three rankings from 2009 and saw the appearance of acquiring new customers as the No. 2 objective for 2010. “In last year’s survey it was ranked sixth in order of …
Microsoft Dynamics 365 and Power Platform experts providing comparisons and opinions for the CRM selection process.
