Aaron Back, MCP, joins ACE Microtechnology as Sr. Microsoft Dynamics CRM Consultant
Aaron Back, MCP, joins ACE Microtechnology as Sr. Microsoft Dynamics CRM Consultant ATLANTA, GA, June 2017 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft Dynamics 365 (CRM) and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member – Aaron Back, MCP. Aaron, …
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Processes at the Center of the Microsoft CRM December 2012 Service Update
Microsoft announced details of the new December 2012 Service Update, and processes, not lists and forms, are at the center of the new design. The release, formerly called ‘Polaris’, is the first in a series of upcoming releases in planning and development. Microsoft CRM Product Marketing Director David Pennington, through the Microsoft CRM Product blog, …
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Do You Know Who Your End Consumer Is? 3 Ways Microsoft CRM Can Help
If your business manufactures or distributes to retailers, other distributors, or anyone who isn’t the ultimate buyer, how do you ‘know your customer’? Having this information and being able to track customer buying preferences gives you the power to better understand your market, increase sales, and stay a step ahead of your competition. So how …
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JavaScript Fetch XML–Supporting IE10 and Other Browsers
Last year we looked at building FetchXML support with JavaScript and these two blog posts were quite popular. Surprisingly a few people at CRMUG thanked me for these specific blog posts. At CRMUG we got into a great discussion about the indirect benefits of using FetchXML versus OData and that led to someone mentioning the …
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Achieving Process Improvement and Strategic Advantage with Microsoft Dynamics CRM
Last month, I had the opportunity to visit with many customers and partners of Customer Effective at our annual Customer Conference. It was great to catch up with clients and hear how CRM has helped them drastically improve revenue, efficiency, and client satisfaction. These customers understand and embrace the strategic value of CRM technology, specifically …
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Three Megatrends Affecting Today's Mobile CRM Environment
Accessing CRM from a mobile device is one one of the hottest topics in CRM today. In a previous blog post, I outlined four choices available today for using Microsoft CRM 2011 from a mobile device. I referenced three big trends in mobility that are affecting CRM mobile strategy today. A deeper dive into those …
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Join Customer Effective at CRMUG Summit 2012
Please join us at the upcoming CRMUG Summit in Seattle, October 15-18, 2012. Customer Effective will be there in our booth, and we will also be leading five different breakout and deep dive sessions. Tuesday, October 16 10:00 a.m. – Tools of the Technical Trade for Dynamics CRM. With Paul Way. Are you using the …
Is Your Wealth Management Firm Getting the Most Out of Its CRM?
Over the summer, Schwab Advisor Services surveyed over 1,600 Registered Investment Advisors (RIAs) concerning how they are utilizing CRM technology in their business operations. Poll results demonstrate that RIAs have significant room for improvement in how they leverage CRM. For instance, key findings include: Merely 5.8% feel that they are maximizing the full value and …
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Microsoft Dynamics CRM Roadmap Update from eXtreme CRM 2012
The 2012 version of the Microsoft CRM partner event eXtreme CRM just wrapped up and the buzz-worthy highlight was the announcement of the CRM future roadmap in advance of the formal Statement of Direction. The Roadmap The roadmap session was led by Craig Dewar, Director of Microsoft CRM Product Management. The discussed releases were codenamed …
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Better Connect and Cultivate Deeper Relationships with Out-of-Touch Investors with Microsoft Dynamics CRM
InvestmentNews recently shared research from Franklin Templeton that reveals that individual investors are not aware of the bull run that has been going on in the equity markets for the past forty-three months. Since the market bottom in March 2009, stocks have earned a cumulative return greater than 100%. Apparently, investors have failed to notice …
