The idea for this post came to me when I stumbled across a great piece on the Gartner blog, which was also the first time I found out that Gartner …
Customer Engagement vs. Customer Service in CRM: Defining the Difference Read More »
Posts Tagged ‘Gartner Magic Quatrant CRM’
Sales Force Automation a Top Priority? Microsoft Dynamics Should be on Your CRM Short List
Last week, analyst group Gartner released its “2013 Magic Quadrant for Sales Force Automation” and this year like many previous ones, it has named Microsoft Dynamics CRM a leader in …
Microsoft Dynamics CRM 2011: Analyst Round-Up, May 2012
CEOs to Gartner: CRM is the Most Important IT Investment for the Next Five Years Two recent Gartner surveys of CEOs and CIO indicated that CRM is now a top …
Microsoft Dynamics CRM 2011: Analyst Round-Up, May 2012 Read More »
Microsoft CRM 2011 Tops With Analysts: Nucleus, Gartner, Forrester
Three independent research analysts recently gave strong validation that Microsoft CRM 2011 is setting itself apart from the competition in the CRM space. As you read the reviews of …
Microsoft CRM 2011 Tops With Analysts: Nucleus, Gartner, Forrester Read More »
