Posts Tagged ‘Gartner Group Customer Service’

CAL Business Solutions, Inc.'s Logo Gartner Report Says Cloud and CRM Will Drive Enterprise Software Purchases in 2014

Whether a company is dealing with legacy software or is preparing to run new software in the cloud, security is a serious concern, according to a 2013 Gartner report. Many […]

HITACHI Asia Pacific's Logo Microsoft Dynamics CRM Named A Leader In Customer Service Contact Centers 2010 Magic Quadrant

Evaluation based on completeness of vision and ability to execute. Microsoft Corp. announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for […]


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