Improve the Customer Experience With Dynamics 365 and Other Microsoft Tools
As your technology partner, we understand a top priority for any organization is to improve the customer experience. There are many Microsoft tools and technologies available that when implemented correctly, …
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A Simple Guide to Dynamics 365
What is Dynamics 365? Most businesses only dream of having a single solution that addresses CRM and ERP capabilities. Microsoft Dynamics 365 is a cloud based CRM and ERP solution …
Data Sync Cloud is transforming, big time
Data Sync Cloud is transforming, big time. It will still have the same great features that our clients love today, but will soon bring you better …
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What's in a Name? CRM vs ERP and the Importance of Speaking Your Customers' Language
Every industry uses jargon and short-cut terms for more precise and efficient communication within their industry. Jargon can be great when you’re in the know. In my opinion, though, …
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Putting Customer Needs First To Stay Ahead Of The Competition
Being proactive and anticipating customer needs shows how much you value your customers. Not only do your customers appreciate the personalized attention, you can use this insight to make strategic …
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How Much Do You Really Know About Your Customers?
Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with …
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3 Tips To Keep Your ERP Or CRM Implementation On The Right Track
Replacing inadequate business software with a robust enterprise resource planning (ERP) solution or customer relationship management (CRM) solution is not as easy as inserting a disk and clicking “run”. A …
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The Year Of The Customer Or The Year of Complaints?
Social media and other online digital channels are incredible ways to communicate and educate customers about your products or services. However, this connection also makes it easier for customers to …
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Tap Into Social Media
There is a lot of chatter that you can listen to from prospects and customers in the wide world of social media. The trick is turning information in data you …
Microsoft Dynamics CRM-to-ERP Connector Cuts Integration Time, Cost
What if you could streamline data-entry processes throughout your organization in a way that eliminates redundancies, reduces errors, and boosts employee productivity? How much money could that save your company? …
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