Dynamics CRM’s Service module and more specifically the Case entity, is a great tool for managing incidents. But when it comes to IT Managed Service Providers (MSP), managing incidents is a complex process; the Case entity of CRM out-of-the-box does not provide the necessary functionality required by IT Managed Service Providers. Q-Service is a solution …
Posts Tagged ‘Email Integration’
Advantages of Email Marketing Integration in Microsoft Dynamics CRM
There are many advantages to integrating your email marketing efforts with your CRM database. By synchronizing your email marketing data with your CRM system, you'll be improving communication, customer relations and company efficiency.
