Why You Should Calculate Non-Billable Goodwill Activities in Microsoft Dynamics CRM
Do you track non-billable "goodwill" activities done for your clients? Many organizations that use Microsoft Dynamics CRM track relationships with people and organizations that are not paying clients in the …
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How to Reduce the Number of Clicks in Microsoft Dynamics CRM
One complaint users have about Microsoft Dynamics CRM is that it takes too many clicks to update a record. Let’s be clear, Microsoft Dynamics CRM is an excellent product. In …
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