#1 – Monetary Investment You made a significant investment in your Microsoft Dynamics CRM system because you recognized not just the need for a system to manage your sales, marketing and service, but also because you recognized the value. Now, you own it. Just like you own a home. I’m a homeowner and I can …

Why Upgrade Your Microsoft Dynamics CRM Software? My Top 3 Reasons Read More »

In working with a client recently on their organization-wide CRM strategy, we were discussing the goals and objectives for the project, and one of the Directors mentioned her goal was to instill better "Data Hygiene" across the organization.  As she said it, I thought it really encapsulated what many organizations are working to improve on, and establish best practices around, to improve their overall business. Although …

Good Data Hygiene Leads to Healthy & Profitable Client Relationships Read More »

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