Long gone are the days where you had to pack people into a physical class and that was the only way that training could be conducted. You now have multiple …
The 3 Methods of Training and Supporting Your Dynamics 365 CE (CRM) End Users Read More »
Long gone are the days where you had to pack people into a physical class and that was the only way that training could be conducted. You now have multiple …
The 3 Methods of Training and Supporting Your Dynamics 365 CE (CRM) End Users Read More »
What is the best way to reduce the onslaught of support tickets coming your way from your Microsoft Dynamics 365 CE (CRM) users? Make sure users have the information they …
What is the most effective way to get trained on Microsoft Dynamics CRM without breaking the budget? Microsoft Dynamics CRM (now Microsoft Dynamics 365) users are presented with many options …
4 Insider Tips to Save Money on Microsoft Dynamics CRM Training Read More »
CRM can provide significant benefits to any sales-driven organization that’s focused on customer service. And it can have a profoundly positive impact on internal processes and performance, both individually …
As you may already know, an update to Dynamics CRM Online was recently released. Spring 2015 update, as it’s officially called, brought with it some changes to the general user …
Dynamics CRM Online Spring Update: User Interface Changes Read More »
Download a FREE CRM Demo WebSan Solutions is taking their Dynamics curriculum to the next level, by offering training in Dynamics CRM! We’ve received a lot of praise from the …
WebSan University Introduces Microsoft Dynamics CRM Training Courses! Read More »
You can have the best CRM system, and have implemented it without any hiccups along the way, but if your end users are not engaged with CRM then you will …
Ten Top Tips to Ensure Your CRM Training is a Success Read More »
The University of Washington Professional & Continuing Education will be launching a new CRM Certificate program this fall. The program was developed by an advisory board consisting of industry leaders …
When it comes to planning a CRM implementation project, I have learned the importance of two things: 1) create and keep the project scope manageable, and 2) ensure adequate training …
CRM Implementation: 7 Characteristics of a Good Training Plan Read More »
Here are some details on a great promotion from Microsoft for companies that are thinking about buying Microsoft Dynamics CRM licenses*, including a server license and user CALs. As an example, …