For manufacturers and distributors today, the relationship with the customer doesn’t end with the sale. Supporting customers with services, documentation or even a recall requires commitment after the sale. The …
Posts Tagged ‘Dynamics CRM Success Stories’
Coffee Distributor Communicates with Customers Across Channels - 17 Amazing Customer Experiences With Dynamics CRM
Customers today expect to be able to communicate with vendors through multiple channels and on any device. The challenge A growing number of the hotels and specialty store customers of …
Wine of the Month Business Builds Loyalty Through Data - 17 Amazing Customer Experiences With Dynamics CRM
With easy access to all kinds of products through the internet, building loyalty with your customers takes attention to detail. The challenge A startup wine of the month business needed …
Healthcare Provider Visits the Elderly in Their Own Homes - 17 Amazing Customer Experiences With Dynamics CRM
The hand held devices available today combined with cloud software are breaking down the walls around all kinds of services—which can be delivered just as well in the field as …
Bike Manufacturer Helps Distributors Sell More - 17 Amazing Customer Experiences With Dynamics CRM
Building tighter relationships through better communication and shared marketing tools with your distributors can drive sales and goodwill. The challenge For a bicycle manufacturer, regional bike shops are an important …
Accounting Firm Simplifies Scheduling and Accelerates Billing - 17 Amazing Customer Experiences With Dynamics CRM
In the professional services business, cash is king. Increase billable hours and reduce collection time for a winning cash flow combination. The challenge A regional accounting firm had lower utilization …
Hotel Group Markets Events Across Locations - 17 Amazing Customer Experiences With Dynamics CRM
When a business has multiple locations with unique services at each one, matching customers with the best options can get complicated fast. The challenge A regional hotel group with three …
Financial Services Company Taps Experts to Close Sale Quickly - 17 Amazing Customer Experiences With Dynamics CRM
When the products and services a company sells are complex, the sales person can only take the deal so far. They need the experts of the organization to provide the …
Telephone and Broadband Service Company Goes with the Flow - 17 Amazing Customer Experiences With Dynamics CRM
Customers lose patience quickly when their support issue has to move through multiple departments for resolution. A single source of customer support solves the frustration. The challenge A telephone and …
Nonprofit Coordinates Case Management - 17 Amazing Customer Experiences With Dynamics CRM
Working with accurate, timely data is always important, but for nonprofits serving people in need, giving the correct answer to every question takes on a special importance. The challenge A …
