Social media marketing, which is increasingly becoming a standard strategy among businesses, provides you with all kinds of benefits. The value you gain from these efforts can be maximized with the right CRM solution. […]
Although having a few links to your Facebook and Twitter pages might spark the interest of a few customers, you can do much more by having an actual social media strategy in place for your business. A new eBook from Microsoft Dynamics Café answers many of the questions you might have about getting you prepared to do business through social media. This first ebook on social listening for sales also accompanies the launch of Microsoft Social Listening and Social Insights, powered by InsideView. Both are now available in Microsoft Dynamics CRM at no additional cost and can be used by anyone with a professional license.
Through various software updates over the last several months, Microsoft has been working to integrate Yammer, an enterprise microblogging service with Dynamics CRM. Connecting your company’s CRM system with social […]
Anyone who’s ever joined a social network quickly realizes that one of the most valuable features is the relationships created in the community. You friend someone, and then you’ll show up […]
Make Your Dynamics CRM and Yammer Integration Stick: 5 Tips to Improve User Adoption
Part I: Dynamics CRM 2011 Connections for Creating Relationships